How Dropbox does UX writing

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Dropbox is known for its helpful and human product writing style. How does a small UX writing team get it done? With awesome process and teamwork, of course.

Giving writers chances to present their work allows for continuous feedback and improvement. Through workshops and other collaborative processes, UX writing teams can thrive and do their best work.

In this session, you’ll learn how to:

  • Lead an effective UX writing workshop that gets writers the feedback they need.
  • Show the value of UX writing when user testing isn’t an option.
  • Carve out heads-down time for focused writing work.
  • Keep the team happy while staying socially distant.

Who will benefit most: This talk will be ideal for new through mid-level UX writers. They’ll learn useful strategies and tools to be more effective and productive at their jobs.

Jennie TanJennie Tan

Staff UX Writer, Dropbox