Confab 2018 Videos

Wondering what Confab is like? Here’s your chance to get a glimpse of the main stage.

Combining expertise to rebuild customer trust
Gerry McGovern

Gerry McGovern explains how we can combine different areas of expertise to measure and optimize content and deliver a great customer experience.

Confab 2018 Lightning Talks
Corey Vilhauer

Hosted by Corey Vilhauer, these eight brave speakers present in the “Ignite-style”: 5 minutes, 20 slides, 15 seconds per slide—and the slides change automatically

Feeling behind? Move forward anyway
Ahava Leibtag

Ahava Leibtag explores how to keep moving forward when it feels as if content strategy is always changing.

Inclusive content, ethical tech, and you
Sara Wachter-Boettcher

Sara Wachter-Boettcher takes a look at how the tech industry’s culture has led to products that perpetuate bias.

Language: Your organization’s most important and least valued asset
Abby Covert

Abby Covert, staff information architect at Etsy, shares with us the strategies and tactics they are using to pay closer attention to language choices they make across both internal and external user experiences.

Speaking truth to power: How to build equity through writing and design standards
Mai-Ling Garcia

Mai-Ling Garcia explains how the City of Oakland builds equity in their content.

Telling strategic stories
Brittney Dunkins

Drawing from the skills of different disciplines—journalism, library science, art direction—this talk explores how we can all find inspiration and tell better stories.

The art and science of collaboration
Dayana Kibilds

Dayana Kibilds explains how to get buy-in from content strategy stakeholders.