Malaika Carpenter is a storyteller at heart, communicator by nature, and a writer and content strategist by profession. Her name pretty much says it all—Malaika literally means angel in Swahili. For nearly a decade, she has worked, primarily in healthcare, to help companies build and share their brand story and authentically connect with their customers. Drawing from her sales and corporate communications experience working at Pfizer Pharmaceuticals, Malaika leads the content strategy and user communications for Life.io, a health and lifestyle tracking web platform that facilitates greater customer engagement between health insurance carriers and their policyholders. Using a generous dose of strategic thinking, good storytelling, and creative copywriting, she ensures end users understand, trust, support, and interact with the company’s products and brand. Malaika has a master’s degree in Communication and a certificate in UX Design from Rutgers University.
Founder and principal consultant, SayCred Media Group, LLC
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