Google changed user expectations about how search should work, and voice platforms like Alexa are changing mental models again. It’s time to modernize our search experiences to meet the user needs of today and tomorrow.
This session will discuss 8 key principles of modern search experiences. Then, building on the NPR’s own experience in re-platforming its cross-platform search service, this session will explore how to apply those principles to the web, mobile, voice platforms, and beyond.
Who should attend: This talk is ideal for designers, content strategists, and technologists of all stripes—anyone whose product could benefit from integrated search that actually works (which is perhaps most products!). This conversation will be most applicable to mid-career and senior folks who have the power to champion the importance of search within their organization.
Director of Product Design, NPR
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